96gbajee Privacy Policy

1 Introduction

96gbajee is a trusted online gaming platform serving Bangladesh and other countries. We believe your personal information belongs to you, which is why protecting every piece of data you share with us is our top priority.

This Privacy Policy will tell you what types of information 96gbajee collects, why it is collected, how it is stored and kept secure, and what rights you have over your data.

Our Privacy Policy is built to international standards. We comply with GDPR and other relevant international data protection regulations. Every 96gbajee employee is also bound by this policy.

2 What information we collect

96gbajee only collects information that is genuinely necessary to provide our services. We do not collect anything beyond that. Data is collected through three main methods.

2.1 Directly Provided Information

Information you provide directly when you register with 96gbajee, make a deposit, or contact support:

• Full name and date of birth
• Email address and mobile number
• Current Address
• National ID or passport number (for KYC verification)
• Payment method details (mobile banking / bank account)

2.2 Automatically Collected Information

When you use 96gbajee, certain technical information is collected automatically:

• IP address and device information
• Browser Type & Operating System
• Site Access Times & Session Data
• Gaming history and transaction records
• Page usage data via cookies and tracking pixels

2.3 Information Received from Third Parties

We may occasionally receive information from trusted third parties — such as payment processors or KYC service providers — for identity verification or fraud prevention. This information is stored with the same level of security.

3 How your data is used

96gbajee uses your information only for specific, legitimate purposes. Your data is never used beyond those stated purposes.

• Account management: To ensure secure registration, login, and account protection.
• Transaction Processing: To process deposits and withdrawals quickly and securely.
• Customer Support: To resolve any complaints or questions you may have.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: Data analysis to improve user experience.
• Legal obligations: To meet regulatory requirements and maintain legal compliance.
• Responsible Gaming: To identify signs of excessive gaming or problem behavior and offer support.
• Promotional Communications: To send you relevant offers and updates, with your consent.

4 How long your data is retained

96gbajee does not retain data beyond what is necessary. Retention periods depend on the type of information and applicable legal requirements.

• Active Account Data: Retained until account closure
• Transaction Records: Minimum 5 years (legal requirement)
• KYC documents: 5 years after account closure
• Customer support communications: 3 years
• Cookie data: 30 days to 2 years (depending on cookie type)

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

5 Who your data is shared with

96gbajee never sells your personal information. In certain limited circumstances, a restricted set of data may be shared.

5.1 Authorized Third Parties

• Payment Processors: Necessary information is shared to complete transactions.
• KYC service provider: For identity verification.
• Technology Infrastructure: For cloud services and server management.
• Fraud Prevention Services: To ensure security.

All third parties are bound by a confidentiality agreement with 96gbajee and may only use your information for specified purposes.

5.2 Disclosure Under Legal Obligations

96gbajee may disclose information if required by a court order, government directive, or legal process. You will be notified as soon as possible in such cases, where legally permissible.

6 Cookie policy

96gbajee uses cookies on its website and app. Cookies are small files stored on your device that help improve the platform's performance and functionality.

6.1 Cookie Types

• Essential cookies: Essential for login and account security.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor and improve site performance.
• Security Cookies: To prevent fraud and unauthorized access.

6.2 Cookie Controls

You can control or decline cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7 Your rights

Under the 96gbajee Privacy Policy, you have important rights over your own information.

• Right to Access: You can request to view your stored data at any time.
• Right to Rectification: You can update or correct any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Portability: You can receive your data in a machine-readable format.
• Right to object: You can object to marketing communications or profiling.

8 Minor Protection

96gbajee is strictly an adults-only platform. We do not knowingly collect any information from anyone under the age of 18.

• Age verification is required at the time of registration
• Age is re-verified during the KYC process
• If a minor's information is detected in our system, the account will be immediately suspended
• All associated data is permanently deleted

9 Security Measures

96gbajee protects your data with industry-leading technical and administrative security measures.

9.1 Technical Safeguards

• 256-bit SSL/TLS encryption — across all data transfers
• Database storage with AES-256 encryption
• Two-Factor Authentication
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments

9.2 Administrative Safeguards

• Only authorized personnel can access user information
• All staff have signed confidentiality agreements
• A complete log of all data access is maintained
• Regular staff training and awareness programs

9.3 Response to Data Breaches

In the event of a data breach, 96gbajee will take the following steps:

• Relevant authorities will be notified within 72 hours of detecting an incident
• Affected users will be notified by email as quickly as possible
• The nature and impact of the breach will be explained in full detail
• Immediate steps will be taken to prevent future recurrence

10 Policy Updates

96gbajee reserves the right to update this Privacy Policy when necessary. How you are notified may vary depending on the nature and significance of the changes.

• For major changes, advance notice will be sent to your registered email
• The "Last Updated" date at the top of the page will always reflect the most recent revision
• Continued use of the platform after any changes indicates acceptance of the updated policy
• If you do not agree to the updated policy, you will have the option to close your account

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you can reach out to the dedicated 96gbajee privacy team.

• An initial response will be provided within 7 business days of your email
• Complex requests may take up to 30 days to resolve
• Identity verification is required for data deletion requests